Client Agreement, Informed Consent & Session Policies
Welcome
Thank you for choosing Nirvana Healing.
Our intention is to provide a supportive, respectful, and professional environment where you can explore Reiki, energy work, intuitive guidance, personal growth, and complementary wellness practices.
Before booking a session, please carefully review this agreement. It outlines the nature of our services, your rights and responsibilities as a client, important policies, and the terms governing participation.
By booking a session, purchasing a package, submitting payment, checking an online consent box, or participating in services provided by Nirvana Healing, you acknowledge that you have read, understood, and agreed to the terms outlined below.
Understanding Our Services
Nirvana Healing offers complementary wellness services intended to support relaxation, self-awareness, personal growth, emotional well-being, and spiritual exploration.
Services may include:
- Reiki
- Energy Healing
- Intuitive Healing
- Inner Child Healing
- Emotional Release Work
- Cord Cutting
- Oracle Card Readings
- Past Life Regression
- Quantum Healing
- Guided Meditation
- Energy Alignment
All services are complementary wellness practices and are not healthcare services.
Individual experiences vary significantly from person to person. No specific outcome, result, transformation, breakthrough, or benefit can be guaranteed.
What Reiki and Energy Healing Are Not
Nirvana Healing does not:
- Diagnose medical conditions
- Diagnose mental health conditions
- Prescribe medications
- Provide medical treatment
- Provide psychotherapy or counseling
- Provide psychological services
- Offer legal advice
- Offer financial or investment advice
- Provide crisis intervention services
- Guarantee healing outcomes
- Guarantee emotional, physical, spiritual, relationship, or financial results
Our services are not a substitute for professional medical care, mental health treatment, legal advice, financial advice, or any other licensed professional service.
Clients are encouraged to seek qualified professional support for any medical, psychological, legal, financial, or emergency concerns.
Intuitive Guidance & Spiritual Insights
During sessions, practitioners may share intuitive impressions, energetic observations, symbolic messages, oracle card interpretations, spiritual guidance, or personal insights.
Clients understand that such information is offered solely for personal reflection, self-exploration, and personal growth.
Any intuitive information shared during a session should not be interpreted as fact, prediction, certainty, professional advice, diagnosis, or instruction.
Clients remain solely responsible for evaluating any information received and for determining whether and how to apply it in their lives.
What You May Experience During a Session
Each person’s experience is unique.
Clients may experience a wide range of responses during or after a session, including:
- Relaxation
- Emotional release
- Increased self-awareness
- Mental clarity
- Fatigue
- Yawning
- Physical Sensations
- Memory surfacing
- Changes in perspective
- Highlightened emotions
- Vivid dreams
- Periods of reflection or integration
Experiences vary significantly between individuals and sessions.
No particular experience should be expected or assumed.
If you experience discomfort during a session, you are encouraged to communicate openly with your practitioner.
Emotional Release & Integration
Clients understand that emotional, mental, physical, or spiritual responses may arise during or after a session.
Insights, emotions, memories, physical sensations, or energetic shifts may continue to unfold in the hours, days, or weeks following participation.
Clients acknowledge that such responses are a normal possibility within many holistic wellness practices.
Clients are solely responsible for their own self-care, grounding practices, emotional processing, and seeking professional support when needed.
Nirvana Healing does not provide crisis intervention, emergency services, psychotherapy, or mental health treatment.
Your Participation & Personal Responsibility
Participation in all services is entirely voluntary.
Nirvana Healing provides complementary wellness support, guidance, and facilitation. Responsibility for personal growth, integration, decisions, actions, interpretations, and outcomes remains solely with the client.
By participating in services, clients acknowledge and agree that:
- They may ask questions at any time.
- They may pause or end a session at any time.
- All decisions made before, during, or after a session remain their sole responsibility.
- No practitioner can make decisions on their behalf.
- No specific outcome can be guaranteed.
- Any actions taken as a result of insights, guidance, intuitive information, or personal realizations arising from a session are undertaken solely at the client’s discretion and responsibility.
Scope of Practice
Nirvana Healing practitioners operate within the scope of complementary wellness services only.
Practitioners do not diagnose conditions, provide treatment plans, prescribe medications, offer medical opinions, provide psychotherapy, or deliver licensed healthcare services.
Clients are encouraged to maintain appropriate relationships with healthcare providers and licensed professionals as needed.
Client Readiness & Right to Refuse Service
Nirvana Healing reserves the right to postpone, discontinue, or decline services when participation is deemed inappropriate, unsafe, outside the practitioner’s scope of practice, or not in the best interests of the client or practitioner.
Sessions may be postponed, rescheduled, or declined if a client appears impaired by alcohol, recreational drugs, or any substance that may affect judgment, communication, or participation.
Practitioners reserve the right to end a session if respectful conduct cannot be maintained.
Age Requirement
Clients must be at least 18 years of age to participate in services unless written consent is provided by a parent or legal guardian.
Nirvana Healing reserves the right to require parental or guardian participation for minors.
Confidentiality & Privacy
Your privacy is important to us.
Information shared during sessions will be treated with respect and confidentiality.
Personal information will not be sold, shared, or disclosed to third parties without your consent, except where required by law.
Session notes, contact information, intake forms, and communications may be retained solely for the purposes of providing services, maintaining records, and managing client relationships.
While reasonable efforts are made to protect personal information, electronic communications, internet transmissions, and online platforms cannot be guaranteed to be completely secure.
For additional information, please refer to our Privacy Policy.
Online & Distance Sessions
For virtual sessions, clients are responsible for:
- Having a stable internet connection
- Participating in a private and distraction-free environment
- Minimizing distractions
- Ensuring their device functions properly
Nirvana Healing is not responsible for technical interruptions, internet failures, software issues, or disruptions outside of our control.
Recordings & Intellectual Property
Unless otherwise agreed in writing, sessions may not be recorded, reproduced, distributed, published, or shared without the written consent of Nirvana Healing.
Any recordings, resources, written materials, guides, meditations, session notes, or other content provided by Nirvana Healing remain the intellectual property of Nirvana Healing and are intended solely for the client’s personal use.
Booking, Cancellation & Rescheduling
To respect both your time and ours:
- Please provide at least 24 hours’ notice for cancellations or rescheduling.
- Late cancellations may be subject to fees.
- Missed appointments without notice may be charged in full.
- Package sessions are non-transferable unless otherwise approved.
- Refund requests are reviewed on a case-by-case basis.
Nirvana Healing reserves the right to reschedule appointments due to illness, emergencies, or circumstances beyond our control.
Packages & Session Expiry
Multi-session packages are intended to support consistency and ongoing personal development.
Package sessions should be used within a reasonable timeframe unless otherwise agreed upon in writing.
Unused sessions may expire according to package terms communicated at the time of purchase.
Medical & Mental Health Emergencies
Nirvana Healing does not provide emergency medical care, emergency mental health services, or crisis intervention.
If you are experiencing a medical emergency, mental health crisis, thoughts of self-harm, or require immediate professional assistance, contact emergency services or an appropriate healthcare professional immediately.
Limitation of Liability & Release
By participating in services offered by Nirvana Healing, clients acknowledge and agree that:
- Participation is voluntary.
- Clients knowingly assume full responsibility for their own well-being, decisions, actions, interpretations, and outcomes.
- No representation, prediction, warranty, guarantee, or promise is made regarding outcomes, timelines, future events, health improvements, emotional changes, spiritual experiences, financial outcomes, relationships, or personal transformation.
- Nirvana Healing, its practitioners, employees, contractors, and representatives shall not be liable for any direct, indirect, incidental, consequential, special, or perceived damages arising from participation in services.
- Clients voluntarily release, waive, discharge, and hold harmless Nirvana Healing, its practitioners, employees, contractors, and representatives from any claims, liabilities, damages, losses, costs, or expenses arising directly or indirectly from participation in services, except where prohibited by applicable law.
To the fullest extent permitted by applicable law, participation in services is undertaken entirely at the client’s own discretion and risk.
Governing Law
This agreement shall be governed by and interpreted in accordance with the laws of the Province of Alberta and the applicable laws of Canada.
Client Acknowledgement
By booking a session, purchasing a package, submitting payment, checking an online consent box, or participating in services provided by Nirvana Healing, you acknowledge and agree that:
- You have read and understood this agreement.
- You understand that services are complementary wellness practices.
- You understand that services do not replace medical, psychological, legal, or financial care.
- You voluntarily consent to participate.
- You accept responsibility for your own decisions, actions, and well-being.
- You agree to the policies outlined above.
Electronic Consent
Electronic acceptance of this agreement shall be considered the legal equivalent of a handwritten signature.
By proceeding with booking or participating in services, you consent to the terms outlined in this agreement.
Questions
If you have questions regarding our services, policies, privacy practices, or the session process, please contact us before booking.
We are happy to help you feel informed, comfortable, and confident before beginning your journey with Nirvana Healing.